Responsible Gaming

Roobet Casino supports a safer approach to online gambling. Gambling should be an enjoyable leisure activity, not a way to make money, solve financial problems or manage difficult emotions. Set clear limits before you play, understand the risks and take regular breaks. If gambling stops feeling fun or begins to affect your finances, relationships, work or wellbeing, stop playing and seek support.

Roobet Casino operates under licence OGL/2024/687/0427 issued by the Curaçao Gaming Authority and licence ALSI-202507005 from the Comoros Autonomous Island of Anjouan Financial Authority.

Gamble for entertainment

Online casino games are games of chance. Outcomes are not guaranteed, and past results do not predict future results. You may lose money, sometimes quickly, and there is no reliable strategy that can remove the risk. Never gamble with money you need for rent, bills, food, debt repayments, savings or other essential expenses.

Before opening a game, decide how much time and money you are comfortable spending. Treat that amount as the cost of entertainment. Once your limit has been reached, stop for the day or session. Do not increase your budget because you are winning, losing or feeling frustrated.

Only gamble with money you can afford to lose.
Set a spending limit before you start and keep to it.
Set a time limit and take regular breaks away from the screen.
Avoid gambling when you are upset, tired, stressed or under the influence of alcohol or drugs.
Never borrow money or use credit to continue gambling.
Do not chase losses by increasing stakes or playing for longer.
Keep gambling separate from essential household spending.
Remember that a win is not an income or a reason to increase your budget.

It can help to keep a simple record of deposits, withdrawals, time spent playing and the reasons you gamble. Reviewing this information may make your habits easier to understand. If the figures or the amount of time surprise you, consider reducing your limits, taking a break or stopping altogether.

Tools for safer play

Depending on the features available on your account, safer gambling tools may help you manage your play. These can include deposit or spending limits, loss limits, session reminders, time-outs and self-exclusion. Read the terms of each tool carefully before using it, including when a change takes effect and whether an existing limit can be increased.

Setting a limit

A limit is most useful when it is realistic, decided in advance and based on your disposable entertainment budget. Consider setting a daily, weekly or monthly amount, as well as a maximum playing time. A limit should not be treated as a target. You do not need to spend the full amount simply because it is available.

Taking a break

A time-out can provide space to step away from gambling and review your habits. During a break, do not attempt to access gambling through another account or service. Use the time to focus on sleep, exercise, friends, family, work or other activities that support your wellbeing.

Self-exclusion

If you do not want to gamble, self-exclusion may be an appropriate option. Self-exclusion is a serious commitment to stop using gambling services for a selected period or until you decide that you are ready to return, where applicable. Contact customer support through the available account or website channels to ask about the options that may apply to your account. Do not create another account or ask someone else to gamble on your behalf.

Tools can support safer play, but they cannot guarantee that gambling will remain risk-free. You are responsible for using the available controls, checking your settings and asking for help if you are concerned about your behaviour.

Recognising when gambling may be a problem

Problem gambling can affect anyone. It is not defined by how much money a person wins or loses. The important question is whether gambling is causing harm or becoming difficult to control. Consider seeking support if you notice one or more of the following signs:

Spending more time or money gambling than you intended.
Trying to cut back or stop but finding it difficult.
Chasing losses or believing that a big win will solve financial problems.
Hiding gambling, deposits, losses or account activity from other people.
Borrowing money, selling possessions or missing payments to fund gambling.
Feeling restless, anxious, irritable or unhappy when you cannot gamble.
Gambling to escape stress, loneliness, sadness or other difficult feelings.
Neglecting work, study, family, sleep, health or other responsibilities.
Arguing with people close to you because of gambling.
Returning to gambling soon after deciding to stop.

You do not need to wait for a crisis before asking for help. If any of these signs feel familiar, stop gambling and speak with someone you trust. A qualified gambling support service can help you understand what is happening and discuss practical next steps. Support is confidential, and asking for help is a positive action rather than a failure.

If gambling is affecting another person in your household, you can seek support for yourself as well. Protect essential money, discuss concerns calmly and consider practical steps such as separating finances or asking a trusted person to help manage spending. Do not provide money to fund someone else’s gambling.

Getting help in Australia

Australian players who are concerned about gambling can contact a recognised gambling-help service in their state or territory. These services may offer free and confidential information, counselling, financial guidance and support for family members. You can also speak with your general practitioner or another qualified health professional about gambling and its effect on your wellbeing.

If money problems are involved, consider contacting a financial counsellor before taking out a loan, using credit or making further deposits. Keep essential payments separate from entertainment spending. A financial counsellor may help you review debts, create a budget and identify appropriate options.

If you feel in immediate danger, are thinking about harming yourself or someone else, or cannot keep yourself safe, contact emergency services in Australia or attend the nearest emergency department. Gambling-related stress can feel overwhelming, but urgent help is available.

Our approach

Roobet Casino provides responsible gaming information to help players make informed decisions. We may ask questions or take steps where activity appears inconsistent with safer gambling practices, account requirements or applicable rules. We cannot assess your personal circumstances or guarantee that you will not experience gambling-related harm. You remain in control of whether you play, how much you spend and when you stop.

For questions about account controls, breaks or self-exclusion, use the customer support options available through the Roobet Casino website or your account. Please do not continue gambling while waiting for assistance if you believe you are losing control. Stop playing, apply any available restriction and seek independent support.

Stop gambling and move away from the website or app.
Review or apply the account limits and restriction tools available to you.
Tell a trusted person what is happening.
Contact a recognised gambling-support or health service in Australia.
Protect money needed for essential expenses and avoid borrowing to gamble.
Seek urgent assistance if your safety or someone else’s safety is at risk.